SAT Digital
Martínez Forklift
Industrial Sector · 2025 — Present
Designed and developed SAT Digital, an internal platform that digitized the complete technical service workflow through direct integration with the company's ERP system.
Problem
The technical service team at Martínez Forklift relied on paper work orders to manage repairs, maintenance, and customer visits. Information moved slowly between the field, the office, and the ERP — creating friction for technicians, administrators, and customers alike.
Solution
SAT Digital is a web platform that manages the full technical service lifecycle — from work order creation to customer delivery — with direct integration to GESCAR ERP.
Business Impact
- Paperless workflow
- Better traceability
- Faster information flow
- Centralized documentation
- Improved customer experience
Technology
Next.js · TypeScript · SQL Server · Node.js · GitHub